Amazon Prime Video
Amazon Prime Video Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Amazon Prime Video has 2.2 star rating based on 3893 customer reviews. Consumers are mostly dissatisfied. 33% would likely recommend. Many mention billing and subscription charges and request refunds.
Key Takeaways for Future Customers
- Review charges regularly and monitor subscriptions.
- Expect difficulty reaching customer service for billing or refunds.
- Some content and movie selection is cited as positive.
Negative Feedback / Risk Areas
- Frequent customer complaints about unauthorized charges and overcharges.
- Poor customer service access and long delays for refunds.
- Cancellations and account management problems.
Positive Feedback
Users note good movies and available content despite service and support issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Amazon Prime Video has 2.2 star rating based on 3893 customer reviews. Consumers are mostly dissatisfied. 33% would likely recommend. Many mention billing and subscription charges and request refunds.
Key Takeaways for Future Customers
- Review charges regularly and monitor subscriptions.
- Expect difficulty reaching customer service for billing or refunds.
- Some content and movie selection is cited as positive.
Negative Feedback / Risk Areas
- Frequent customer complaints about unauthorized charges and overcharges.
- Poor customer service access and long delays for refunds.
- Cancellations and account management problems.
Positive Feedback
Users note good movies and available content despite service and support issues.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lagos, Lagos
Erroneous charges on my credit card
My last complaint hasn't been resolved by Prime Video yet. Instead I got a mail from them that they have ended my membership!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWill not allow me to watch shows and have been taking money every two weeks (why)?
Why is it that the system is trying to get me to upgrade when I have already paid for services? John Carr, jglc3c@***.com. The photos below show all charges.
- Need to deliver
- Stop trying to make everyone upgrade we pay enough
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to cancel my subscription and get refund
Dont need it dont need it dont need it dont need it. Dont need it.
Dont need it. Dont need it. Dont need it. Dont need it.
Dont need it. Dont need it. Dont need it. Dont need it.
Dont need it. Dont need it. Dont need it. dont need it.
Dont need it. Dont need it.
- None at this time
Preferred solution: Full refund
User's recommendation: No recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Omaha, Nebraska
I want a refund for prime video I closed my account I needed that money for my phone bill
Need a refund. I didn't want to pay $16 for a month. I already cancelled my account, and I needed it for my phone bill.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOvercharged my account
I have three different charges from Amazon prime charging my account for one subscriptions and I would like my money back in my account and if its not back, Im just gonna cancel subscription because I dont feel that they should be taking three payments out of my account at one month
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Langley, British Columbia
I was double charged for my Paramount plus subscription
I am being double charged for Paramount plus subscription again. I phoned last month representative said issue was resolved but I was charged twice for it again.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI Was charged $20 twice for one movie
I was charged for avatar fire and ash twice. The total was $19.99, so a total of $39.98 is what I was charged. I need a refund of $19.99.
- Greed
- Greed
Preferred solution: Full refund
User's recommendation: To call when something is not right
Fort Worth, Texas
Y’all charge me for prime video and I’ve canceled April 20th
Today you guys charged for Prime Video. I canceled on April 20th.
I would like a refund immediately. And I haven't spoken with anyone; the call dropped.
User's recommendation: Not to get this service
Shelbyville, Indiana
If you keep taking money out of my account or trying to I will see you so stop I blocked you
You keep taking money from my account or trying to anyway multiple times for this place and I am tired of it next time you do it I will Sue you guys
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMad *** *** I never a payment
I never made the payment for prime video at all I will for money to be refunded now I don't even have prime video
Preferred solution: Full refund
User's recommendation: Didn't know
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn't make payment for video
I didn't make the payment on Prime Video with this card. It wasn't me. I want to have my money returned now.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chester, Pennsylvania
My prime videos wasn't active
Turn back on my Prime Video because its blocking all my other movie apps which I think is not fair because Im paying for those not prime so can you call me back at [PHONE_NUMBER] please
User's recommendation: To make contact phone contact with your customers that having problems I’ve been with you guys for a long time many years and I don’t wanna stop, but I will if I have to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bradenton, Florida
*** from ***
- - Restore Olivia on Amazon Prime with Nickelodeon prints; S1 (2009) 4:3 fullscreen, 2009 logo, shorts, 26 eps; S2 (2010) 16:9, 2013 logo, shorts.
Hi, I'm calling to make a very specific content request regarding the animated series ***, based on the books by ***. I need you to bring back the correct "Nickelodeon prints" version of the show to Amazon Prime.
and There are two seasons, and they need to be formatted exactly like this. For Season 1(2009-****), the episodes must be in Fullscreen 4:3 aspect ratio. They need to have the Nickelodeon 2009 logo at the start of each episode. Most importantly, they must include the
"shorts"-these are small, generally wordless segments that appear twice in every episode.
For Season 2(2010-****), the episodes should be in Widescreen 16:9.
These need to feature the Nickelodeon 2013-**** logo at the start of each episode. Like the first season, these must also include the two short segments per episode. have the full list. Here are the 26 episodes for Season 1 that need to be uploaded in
Fullscreen 4:3 with the 2009 logo and shorts:
1.
S1 E1 - *** Packs Up/*** is Invited to Dinner
2. S1 E2 - *** Measures Up/*** Plays Hotel
3. S1 E3 - *** and the Crystal Ball/*** Plays Soccer
4. S1 E4 - The Two Olivias/*** to the Sick
5.
S1 E5 - *** Visits the Aquarium/*** Goes International
6. S1 E6 - *** Goes Camping/*** a Vet
7. S1 E7 - *** Makes Magic/*** and the School Concert
8. S1 E8 - *** a Mural/***'s Day at the Office
9.
S1 E9 - *** the Pet Monitor/*** and the Anniversary Surprise
10. S1 E10 - ***'s Ice Spectacular/***'s Snow Day
11.
S1 E11 - *** Plays Piano/*** Her Cat
12. S1 E12 - *** and Her Alien Brother/***'s Lemonade Stand
13. S1 E13 - Olivia Plants a Garden/***'s Pirate Treasure
14.
S1 E14 - *** Leads a Parade/*** the Nature Photographer
15.
S1 E15 - *** and the Babies/***'s Good Luck
16. S1 E16 - *** Acts Out/*** and ***'s Visit
17. S1 E17 - *** and the Old West/***'s Fashion Show
18. S1 E18 - *** Runs a Carnival/*** Explores the Attic
19.
S1 E19 - *** Makes a Video/*** Plays Hotel
20.
S1 E20 - *** Gets Fit/*** Helps Mother Nature
21.
S1 E21 - *** and the Family Photo/*** 22. S1 E22 - *** and the Treasure ***
23. S1 E23 - *** Goes to the Beach/*** Keeps a Secret
24. S1 E24 - *** and Her Ducklings/*** Takes Ballet
25.
S1 E25 - *** Goes to the Library/*** Makes a Wedding Gift
26. S1 E26 - *** Explores Outer Space/*** a Chef and for Season 2, there are 14 episodes. As I mentioned, these should be in Widescreen 16:9 with the 2013-**** Nickelodeon logo and the shorts included. Here is the list:
1.
S2 E1 - *** Talks Turkey/*** Takes a Hike
2. S2 E2 - ***'s Christmas Surprise/*** Builds a Snowlady
3. S2 E3 - Tip Top Tapper/*** Plans a Tea Party
4. S2 E4 - Puppy Love/Magnificent Magnet Girl
5.
S2 E5 - ***'s Kite Party/*** Builds a House
6. S2 E6 - ***'s Old West Treasure ***/*** Makes it Rain
7. S2 E7 - Princess for a Day
8. S2 E8 - ***'s Charmed Life/***'s Pet Project
9.
S2 E9 - ***'s Dogwash/Meteor Mania
10. S2 E10 - ***'s Staycation/***'s Butterfly Adventure
11. S2 E11 - *** the Firefighter/*** Gives the Best Gift Ever
12. S2 E12 - Teacher of the Year/*** and the Talent Show
13.
S2 E13 - Hoedown Hero/***'s Road Race
14.
S2 E14 - ***'s Joy/***'s Mighty Five Thank you very much. Please make sure the versions with the shorts and correct logos are the ones used.
- Yes
- Please
Preferred solution: Full refund
User's recommendation: Later in a little while
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Titusville, Florida
Not start prime video
Nothing works with prime video
{{Redacted}}
Preferred solution: Prime video to work
Minneapolis, Minnesota
Unauthorized charge
*** tried calling couple times and it hangs up doesnt let me talk to no1 I have charges on My acct I never made
User's recommendation: Watch your bank acct bc their is random debits that come out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney was taken from my account
Money has been taken that I haven't authorized. I never authorized it, and I canceled the subscription, yet it still took money.
Preferred solution: Full refund
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That extra content was not made available to Prime. It is only on Olivia’s official YouTube channel. That’s also not a $15 loss.