Juliahna L

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Verified Reviewer

Absolute ***

Fake number. Ur a piece of *** I had to enter my email and wait for this and that , finally got the email access code to be told the number was no longer in service you are a piece of *** *** u *** u *** u. Hows that for 100 symbols
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Loss:
$100
Pros:
  • Access to tv
Cons:
  • No humans and no relief to help me

Preferred solution: A human being.

User's recommendation: Never

Felicia G Inr

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Verified Reviewer

Not getting subscriptions

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Amazon Prime Video - Not getting subscriptions
Amazon Prime Video - Not getting subscriptions - Image 2
Amazon Prime Video - Not getting subscriptions - Image 3
Amazon Prime Video - Not getting subscriptions - Image 4
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The rep. first identified themselves as Paul and later in the call as Eric. The rep. told me that I would get a 6 month refund for a service (Amazon charged me $11.99/month the rate for Paramount Plus with Showtime, however, I never had access to Showtime or CBS live) then later in the call changed it to 1 month. The rep. kept threatening to disconnect the call after keeping me on the phone for 45 minutes with repeated hold periods. When I requested a copy of the recorded call due to the lying and misinformation, the rep. told me that he wouldn't do so. I spent 50 minutes on the phone and received bad service plus a bad attitude.
View full review
Loss:
$120
Cons:
  • Bait and switch for subscriptions

Preferred solution: Full refund

User's recommendation: Don't purchase service subscriptions through Amazon.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Milton, Ontario

Not happy with it want to cancel before I have to pay a lot of things you have to pay for.

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Amazon Prime Video - Not happy with it want to cancel before I have to pay a lot of things you...
Amazon Prime Video - Not happy with it want to cancel before I have to pay a lot of... - Image 2
I like my knee sleeves. I am not happy with prime, big rip off. It's not worth the subscription you have to pay extra for a lot of shows movies. Want to get out of subscription now!!! Just cancel my prime subscription please!!! I am not happy with it, so I want out of the subscription today!!! Please cancel my subscription!!!
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User's recommendation: Not worth it

Roy C Wyy

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Verified Buyer
|

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Verified Reviewer

The video is not showing

Amazon Prime Video - The video is not showing
Amazon Prime Video - The video is not showing - Image 2
My video isnt playing Im the owner of this IP! My name is Roy Colbert I directed this produced and wrote this movie why dont this issue be addressed Ive been getting the run around
View full review
Loss:
$200000
Pros:
  • Discriminatory actions
Cons:
  • Fix this issue

Preferred solution: Allow my film to be available

User's recommendation: Please address why my film isn’t available

Sykeem S

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Verified Buyer
|

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Verified Reviewer
| map-marker Dothan, Alabama

Y’all stealing money from my card and I don’t got a account

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Yall stole over 30 something and I got no account yall scammers who take people money dont refund it
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User's recommendation: Don’t shop

Ronni B Ddk

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Verified Reviewer

Payment

Amazon Prime Video - Payment
Amazon is a scam. I ordered a MacBook that got delivered and stolen. I had to file a police report and a claim with UPS. They gave me my refund back and took it three months later, so I'm going to the Business Bureau to resolve it because my bank can't. They did it the first time, but they are a scam and are not trying to put it back.
View full review
Loss:
$401

Preferred solution: Full refund

User's recommendation: Don’t buy nothing from them from a third party

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Vicenza, Provincia Di Vicenza

My account is on hold

Amazon Prime Video - My account is on hold
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I have a problem with my Amazon prime video account .is on hold .i need help from Amazon customer to reopening it .my email address.oseghalejoy503@***.com...and I pay 7 euro every month..I stay in Vigevano Italy Pavia Lombardia .heppppp pppppoppppp polipropilene ppppp pppppoppppp pppppoppppp pppppoppppp
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User's recommendation: My account is on hold

Faith G Nnk

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Verified Reviewer

Rented Conan the Destroyer on prime video and it wouldn't play. It shows as "you rented this" but gives an error instead of playing. 3rd Time I have been billed for a movie I can't watch.

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Amazon Prime Video - Rented Conan the Destroyer on prime video and it wouldn't play. It shows as...
Amazon Prime Video - Rented Conan the Destroyer on prime video and it wouldn't play. It... - Image 2
Rented movie that won't play, been billed no movie. 3rd Time this has happened. See photos for "proof of purchase"
View full review
Loss:
$4
Cons:
  • Too many times we have rented movies that would not play

Preferred solution: Full refund

User's recommendation: HBO Max always works. Had enough problems with prime video with Prime Video I'm thinking about dropping it

April l Pso

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Verified Reviewer

My Cancelled prime video and I didn’t get my money back

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Amazon Prime Video - My Cancelled prime video and I didn’t get my money back
Amazon Prime Video - My Cancelled prime video and I didn’t get my money back - Image 2
I cancelled my prime video the third of Wednesday and I still havent gotten my money back Took out $113 out and I still havent gotten it Im getting literally *** ticked off. I want my *** money back you *** ***
View full review
Loss:
$200

Preferred solution: Full refund

User's recommendation: You can shove it up your *** cause I’m not signing up again

Linda P Cgf

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Verified Reviewer

Overcharging me

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Amazon Prime Video - Overcharging me
You have charged me twice for my prime video i actually have 7 charges from you yesterday and 3 of they are duplicates. I need to speak to human.
View full review
Loss:
$73

Preferred solution: Price reduction

User's recommendation: Don’t trust

Katie M Xzi

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Verified Reviewer

Misinformation on a movie

Amazon Prime Video - Misinformation on a movie
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My son and I went to watch Transformers on your Prime Video. After 10 minutes of watching it, I skimmed through it fast forwarding to see when the Transformers come, it was then that I realized it was NOT the Transformers movie. It was actually a very rated R movie and NOT appropriate for children at all. Please contact me for more information so we can get this r
View full review

Preferred solution: Apology

Lisa R Xza
map-marker Toronto, Ontario

Help with prime video

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Amazon Prime Video - Help with prime video
Nothing happened Except for request for more money Is Pierre AI there is no customer service. It was the worst experience Ive ever experienced and I cant wait to contact Pat Ford on CTV News and share this information.
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Lynn K Lkr

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Verified Reviewer

Seeking chg description on CC statement

Amazon Prime Video - Seeking chg description on CC statement
I am seeking what charges are for on my CC statement. Picture below. Thank you for your help !!!???.
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Preferred solution: What are charges for?

User's recommendation: This is not an easy process. Need ph#

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Louisa, Virginia

To return a package I did not order

Amazon Prime Video - To return a package I did not order
Amazon Prime Video - To return a package I did not order - Image 2
I only received the balloons and the table plaque. I did not receive the signing of the card that ordered with my order! I'd like to know how I go about getting my refund?
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User's recommendation: I really don't know My order was a complete mess trying to get this on time!

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Louisa, Virginia

To return a package I did not order

Amazon Prime Video - To return a package I did not order
Amazon Prime Video - To return a package I did not order - Image 2
I did not receive with my birthday package! It says in my email I received it at the front door and I did not! What's the blue sign in book! For the 80th birthday!
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User's recommendation: My whole order was complicated?

Lisa C Jvo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I have been charged for Amazon prime video chanel that I never subscribe too

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I have been charged for Amazon prime video chanel that I never subscribe too
I have been charged for Amazon prime video chanel that I never subscribe too - Image 2
I Never Subscribed to Amazon Prime Video and I noticed that I am being charged every month to a bank account I really use. These charges go back over one year. I am beside myself!!! Ive tried several different ways to get in contact with someone on the phone but I havent succeeded. This month alone I was charged $33.96 that is Outrageous. In a years time Ive been charged approximately $500.00 for something I never authorized or knew about. I dont have a job and would Never pay this kind of money for one station that I dont even watch. I am demanding a full refund going back over one year. Please help me as I am desperate. You can have someone call me and I can better explain.
View full review
Loss:
$600
Cons:
  • Beware of unauthorized charges

Preferred solution: Full refund

User's recommendation: BEWARE Check your bank statements because they charge for things you never authorized.

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