robin k Ypg

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Verified Reviewer
| map-marker Toronto, Ontario

I have none

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My wife has died and she was paying for my prim video and I wish to change her password to mine so I can get it again
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Anonymous
map-marker Philadelphia, Pennsylvania

Can't sign in to my prime video account

When I put my Gmail in it won't let me into my account. I need you to wipe my sign in and let me start again.
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Miranda B Ffg

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Verified Reviewer

Refund

I was charged two purchases I did not authorize my husband thought he was signing up for a free trial and I have two charges to my bank account and we do not want the subscription its Amazon prime video
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Loss:
$21

Preferred solution: Full refund

Anonymous
map-marker Dieppe, New Brunswick

Still cannot gets channels?

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Could not get some movies on prime that should have been available. Nadine tried to be very helpful but could not get the movie(s) to play. She told me to call roku. Could not get an answer. Still cant get the movie "the buriel"?
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User's recommendation: Go elsewhere

Charles C Kuq

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Verified Reviewer

Questions about subscription

I want to cancel prime video. I still want Amazon prime for shipping, but I do not want the video service
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Preferred solution: Full refund

Wilmar Zsy
map-marker Brockton, Massachusetts

I think I'm being scammed

Im being charged for Amazon prime. They charged be 11.99 and Im supposed to get it for free with Amazon prime
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Anonymous
map-marker Virginia Beach, Virginia

I’m getting billed and charged for a subscription I do not have access to

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I have several accounts with same name and email and still getting 3 different bills for the same subscription. Robbery
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Emilie G L

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Verified Reviewer

Cancelling

I would like to remove my Amazon prime video account the current hold I have on it right now and remove the debit card (auto deposit on it asap) cancel my account please? How do I this? Can someone please tell me what i need to do to do that ? Thank you so much.
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Loss:
$12
Pros:
  • Affordable cheap worth it wide selection tv show movie subscription
Cons:
  • Too few choices

Preferred solution: Full refund

User's recommendation: Affordable TV show subscription

Anonymous
map-marker Pittsburgh, Pennsylvania

Pay bill

Getting charge for something that I don't got why getting charge Bet espn÷ I pay for it don't get the serve
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RUBY M Evu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why not on my tv

Someone call me n tell me what happened to my service. All off a sudden its gone 209-747-****. Ruby Maberto
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Pros:
  • Love the shows and football
Cons:
  • You deleted with no explanation

Preferred solution: Want answers on what happened. Is prime video only with amazon?

Elara Lqg

No CUSTOMER SVC ASSISTANT

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I am attempting to verify my CANCELLATION of PRIME VIDEO! I have received no information regarding my attempts
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Preferred solution: CANCELLATION VERIFICATION

Cynthia H Puj

Costumer service agent about my account

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Cannot stream on all my devices needed customer service support they sent me the link so I can fix issues
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Pros:
  • Love it
Cons:
  • No cons
Anonymous
map-marker Orlando, Florida

I got to speak to a live person

I tried to contact other places I needed to cancel my deceased husbands subscriptions and I cant get to a live person. Amazon Prime had a phone number that worked. Unlike the others that rang till it hang up or kept ringing or said it was no longer a working number. The lady was nice, helpful. Ill be waiting to make sure the recurring charges will stop
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User's recommendation: I hope you have a good experience as well

Maxximus Seu

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Verified Reviewer
| map-marker Miami, Florida

Terrible

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I am having money deducted from my checking account without my permission and want to cancel because I dont know its for but cant contact someone and this is annoying.
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Anonymous
map-marker Doylestown, Pennsylvania

Can’t watch anything

Any movie we click on says we have to rent or purchase we have prime and there is no reason why we cant enjoy the prime video since it is included. I dont know if we did something wrong but everyone we talk to says they dont have to pay anything to watch prime video. If anyone could help us that would be great
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