Anonymous
map-marker Temple, Texas

I do not have Amazon prime pls stop billing me on my credit card I can not even log into the account….. have never use it.Questions

Your employees are disrespectful.. I do not have a account with prime pls stop billing my cardthank you
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Shannon G Pfa

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Verified Reviewer
| map-marker Seattle, Washington

My subscription ain't working

My phone number and Gmail have changed and I cannot log into Amazon prime video. I can't log in account log call you guys please do something for me my Amazon account just want to watch a movie but you guys won't let me unless you I write 100 syllable syllables are you kidding me really can you call customer service
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Anonymous
map-marker Seattle, Washington

Where are my purchased movies?

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Was paying for prime video and not getting all the channels. kept getting messages that sad I needed to Join Prime. I was helped by representative.
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Karlyn Bed

Reinstate my account

Ms. B was great and very patient with me. She went step by step with me to reinstate my account so I could watch Prime video. Download Prime video for great movies.
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Pros:
  • Great customer service

Preferred solution: Nothing

Anonymous
map-marker Sayville, New York

Been trying to cancel for months

Want to cancel monthly fee. I thought I cancelled still see monthly fee coming out of account. Please cancel this service immediately.
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Namgyal J

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have paid 249 ra

Amazon Prime Video - I have paid 249 ra
Amazon Prime Video - I have paid 249 ra - Image 2
Amazon Prime Video - I have paid 249 ra - Image 3
I have paid 249 rs for rent a movie equalizer, paid 1499/- for one year Amazon prime and before that I have paid twice to rent a movie, pls refund I could t see the movie
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Loss:
$1997

Preferred solution: Full refund

Charanjit G Wee

Details

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Asking for OTP code and it's my old phone number that is saved in Amazon prime no idea how to change it or login.
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Preferred solution: Login without asking OTP code

Harry M Ann

Prime video is not working

Was on the phone with 4 different people for 4 hours because I got cut off 3 times by the first 3 people who do not live in America or speak understandable English. Nothing was resolved and I still have no Prime Video. I went online to try to close all my accounts with Amazon but was unsuccessful. I would like to close all accounts with Amazon. My wife has spent a fortune with you but that is over. There are other platforms
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Cons:
  • All

Preferred solution: Service resolved

User's recommendation: Do not use

Valerie V Lwy

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Verified Reviewer

Still being charged for Amazon prime video

I'm still being charged for service that I canceled months ago And I would like to know why and I would like to have my account credited back to my bank
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Loss:
$100

Preferred solution: Full refund

User's recommendation: Don't buy

THOMAS S Prp

Breach of contract

Will be filing suit for breach of contract. At least 100 symbols. 100.100.100 Do you get it yet? ,,...mmmmmhhhhhmmmummmmm??? ???uhhhhmmmmm
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Loss:
$2500
Pros:
  • Little
Cons:
  • Most

Preferred solution: Court hearing for contract breach

Russell H Xlr

I maid a payment and its not letting me watch nothing

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I click on the start your 30 day free trial and it asked me to add my new debit card so I did and it took a payment but not for prime for HBO max when I wasn't even on that so I called and he canceled the HBO max and said it would be ten days before I get my money back and now I can't watch anything until I get my money and it goes to the right place so I'm pretty passed I believe I'll look for a different network to spend my money on
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Preferred solution: Price reduction

Sharon P Apu

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Verified Reviewer

Stop taking money out of my account or I will sue you. I am not playing with y'all.

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I am sick of you all stealing my money for an account that I do not have nor do I want. If it continues to happen I am going to sue you
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Loss:
$16

Preferred solution: Full refund

Django Pmh
map-marker Rio Grande City, Texas

I got charged for Prim in bank and don't have

They said I have to wait 24 hrs to call back sow they could see charge they dont have any thing right know
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Anonymous
map-marker Union, South Carolina

Can’t access my account

I can't log in. I have a new phone and don't remember the password for the prime account. Can you help me.sign in on the new phone?
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Anonymous
map-marker Amarillo, Texas

I’m so tired of buy or rent the movies I’ve been watching EVER since I signed up on Prime!

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I love certain movies and will watch them over & over & over again. Then yall started making me subscribe, rent or buy these movies. I called and one movie yall let me have the ability to watch it for 7 days without chg. I have been watching it but I still think all of this stinks when I already PAY for Prime and should NOT have these issues. I think I need to just watch reg tv and buy the movies I like and do away with Prime!!!
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User's recommendation: Watch out!!!! Be aware of future charges once you start watching your fav movies!

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